If you find something in a level that is not working the way it should, follow these steps:
  1. Restart your device and reenter the game.
  2. Make sure your game is updated to the latest version.
  3. If these steps don’t help solve the issue, please contact our customer support team and provide the following information (if possible):
    • What exactly is going wrong
    • Which actions lead to the problem
    • When the problem occurred for the first time (after updating the game, when reinstalling it, or at some other point)
    • A screenshot of the problem