Can I delete my progress?
Game progress
How can I transfer my saved game progress to a new device?
I lost my game progress!
How do I join a team?
Sweetstakes Teams
My game crashes/freezes!
Crashes, freezes and loading issues
What are Teams?
How do I update the game?
How do I check what version of the game I am on?
Known Issue: Download Error
Why do I need stars, and how do I get them?
How do I unlock new areas in the bakery?
How do I personalize an area in the bakery?
How do I play a collapse game?
What’s a power-up? What kinds are there?
What’s a booster? What are they for?
More
What are blockers? What kinds of blockers are in the game?
Cake Bite
Gingerbread Man
What can I do to help out my friends?
How can I invite my friends to play?
How do I send my friends lives?
Why do I need in-game coins, and how do I get them?
How do I make in-game purchases?
I can’t complete purchases, what should I do?
How can I make sure my game progress is saved?
The game runs very slow!
What should I do if my game keeps crashing?
How do I leave feedback or suggestions for the game?
How do I create a team?
What is the Global Leaderboard?
Does the global leaderboard change how the weekly Sweetstakes Challenge works?
How do I participate and how does it work?
What is the Season Pass?
What are Badges? How do I earn them? Do I get to keep them?
How long will the Season Pass be available?
What is the Cupcake Run Event?
How do I earn Trophies in Cupcake Run?
How long will Cupcake Run be available?
What is the 5-Layer Cake Event?
How do I play the 5-Layer Cake Event Levels?
What happens when I lose a 5-Layer Cake Event Level?
What is the 10-Layer Rock Candy Mine Event?
How do I play the 10-Layer Rock Candy Mine Event?
What happens when I lose the 10-Layer Rock Candy Mine Event?
What is Scoops' Sweet Dream Event?
How do I make progress in the Scoops' Sweet Dream Event?
How long will the Scoops' Sweet Dream Event be available?
What is the First Try Treasure Event?
How do I make progress in the event?
How long will the event be available?
What is the Bake Off event?
How do I make progress in the Bake Off?
How long will the Bake off be available?
What is the Jelly Bean Machine
Terms of Service
Privacy Policy
Report A Data Security Issue or Vulnerability.
Need more help?
